Nienke Lurings

Nienke Lurings

by Theo

Nienke Lurings

Junior Communications Specialist

Who am I

A social person who does not settle for mediocre. I like to work hard for a good result. Besides my study and work I enjoy socialising with friends and family, I like to go out to eat and like standing in the kitchen for hours to prepare something delicious.

My work at Underlined

My job at Underlined involves (online) marketing and communication. At the moment I am in my last year my Communication study at the Fontys in Tilburg. I hope to finish my training in July of this year by writing a good thesis and conducting good research for Underlined.

Background & expertise

My education is mainly focused on the digital field of communication. For example designing various media expressions, inventing online marketing campaigns and examining their effectiveness. During my minor, I completed the pre-master Communication and Information Sciences at Tilburg University, which means that I now have a much better handle on managing research.

Best customer experience

At my previous internship I was allowed to work for some time at the web care department. All questions and comments from the customer came directly to me and I had to solve them. Listening to the customer is most important, so you build a close relationship between the company and the consumer. My colleagues and I were often rewarded and suddenly surprised with a box of chocolates or a package with balloons and decorations! From this moment on I really saw the value of appreciating a customer, and if I am a customer somewhere now, I also like it when they show their appreciation of this fact.